The Landlord and Tenant Board provides both landlords and renters with information regarding the Residential Tenancies Act and also helps to resolve the disputes that can come up between a landlord and atenant in a residential property. It offers anyone living in Ontario access to effective and specialized dispute resolution on a variety of tenancy matters.

Beginning a tenancy

An agreement in the form of a contract should be constructed before any type of rental agreement is formed to protect both the landlord and the tenant. A written contract is not legally required but is highly suggested. This creates a legal record and paper trail that can effectively help to handle any later disputes.

What should be included in the agreement?

A written contract must contain the legal address and name of the landlord so that the renter knows where any documents or notices should be sent. It should also contain the following information:

  • The amount of the rent
  • The date that the tenant will take occupancy of the unit
  • The date the rent is due
  • Any services included
  • Rules and regulations

Only the regulations and conditions that are allowed as set out by the Residential Tenancies Act may be included.

What a landlord must provide to a new tenant

All landlords in Ontario must provide the new tenant with information about the Landlord and Tenant Board, how it can be contacted and the responsibilities and rights of tenants and landlords. This information must be passed over to the renter either before or on the day that the rental unit becomes occupied.

A copy of the lease that has been signed must be sent to the renter within 21 days. If there was no lease signed, the landlord must still provide his legal address and name within the same time span. If this isn’t done, the tenant does not have to pay the rent. Once the information is provided, however, the rent that was withheld can then be collected.

Entering a tenant’s unit

A landlord can only enter a tenant’s unit under certain circumstances including the following:

  • In an emergency
  • If the tenant allows the landlord in