Keelyn Bergstrom
11:05 15 Nov 19
One star too many for the poor level of service provided by this property management company. I have previously owned two apartments and leased them out to tenants using property management companies. Both were fantastic in comparison.
As a tenant, I have been appalled by the level of service.
Where to start...
1) 5+ months of no working washer or drier. On top of this, a new washer and drier in the middle of the apartment (again for 5+ months) because the property manager couldn't be bothered to resolve installation issues.
2) Keys left with concierge for the property manager to resolve the issue mentioned above. Not only were they never picked up, but they were left with the concierge for so long that they had a difficult time finding them (5+ months). When I asked what would happen as a result of this, the response was that I would lose my key deposit.
3) Away for a work trip for two weeks to return to an apartment with no running water. When I asked about this, the response was that someone potentially turned the valves off when they came to deal with the issue noted above. I found this strange as I hadn't been notified of anyone entering the apartment, and the new washer and drier were still in the middle of the apartment uninstalled. The company could not confirm or deny when I probed further. After all of that, it is now over a week later and the issue is still not resolved. Not being able to flush the toilet has been a very pleasant experience, and I am sure the owner of the property would be pleased with this outcome... :)
I could keep going, but the above should be sufficient warning to anyone intending to lease their property through this company.read more
Michelle Liu
00:52 09 Nov 19
I have been working with PMT for over 2 years while I'm away attending school in another province. The team is professional and has always been on top of things such as a tenant turnover and a few repairs. Thank you for making things easy for me! Would recommend them to everybody.
Kate Giorgio
19:48 08 Aug 19
Daniel and the Property Management Toronto Team, THANK YOU! Your passion for people and willingness to help shines bright in all of the work that you do. Daniel was pleasant from the first point of contact over the phone and email and was a breath of fresh air for myself and my clients on move-in day as he came personally to meet with us and humanize the leasing process- I appreciate all that you do and look forward to working with & referring you. Keep Shining your energy is contagious - Real Estate Kateread more
Warren Gregory
17:06 07 Jul 19
So far so great. I've been with Property Management Toronto for only a year now but have found them always courteous, responsive and communicative with anything that occurs with the tenant. I look forward to many more years of great service through Property Management Toronto.
Isaac J
05:40 07 Jul 19
They have been great to work with! Responsive, professional staff. Reasonable rates and for me it's great that they have been able to offer more services that are helpful for property owners who are currently not residing in Canada. Everything has been great - I haven't had any issues so far!
Karthika B.
21:25 06 Jul 19
I've been using Property Management Toronto for about 2 years now and they have always been wonderful and professional. The communication is consistent and response times are quick. They manage repairs and conduct inspections. They really take all the worry and stress away that would normally occur when managing a rental unit. The rates are great too! I highly recommend them!read more
Andrew Gouveia
23:11 05 Jul 19
I hired Property Management Toronto back in May 2018 when I essentially had only 4-5 weeks to move from Toronto to Vancouver. They were quick to respond, went over all the details associated, and within a week or two, we had every signed, settled, and my unit listed! They sent a photographer to take really amazing photos and within no time my place was successfully rented.
HIGHLY HIGHLY recommend going this route if you own property and need to rent it out. Everything is taken care of, you won't have to lift a finger, no stress, etc. The team (especially Dana) is SUPER responsive, quick to respond, just all-around A+ service and great customer service. Would do it again in a heartbeat if I was renting. Plus the fee they take on a monthly basis is very low/well-priced in my opinion for what you get!read more
Katya Ramos
20:19 17 Jun 19
I am a tenant that I had the luck to deal with Property Management Toronto. This company have been a bless on earth! they are so professionals and ready to assist you on whatever a tenant needs, such us: repairs, key copies, tenancy termination process. If I am ever a landlord or a tenant again, I will without a doubt work with them again!
Somaiah Ajikutira
08:38 08 Apr 19
We have worked with Dana for over 5 years now in renting our property. She is amazing to work with - patient, understanding and accommodating. We have some unique needs related to our rental and Dana has been extremely flexible and willing in her effort to make things work. The process of screening and finding tenants has always been professional and smooth, and communication has been open and honest. We have an excellent working relationship and Dana is always willing to work with you in finding practical solutions when issues arise. I highly recommend Dana and PMT as a great partner to any property owner.read more
Tracy Zhao
14:00 20 Mar 19
These guys are great. As a renter, I feel like they're not just working for the landlord, but me as well. They're always quick to respond to any emails/calls/questions I have and very accommodating.
Hal Latif
19:20 06 Mar 19
We have worked with Dana in relation to two different properties.
She has an excellent understanding of her clients' needs and has found good tenants for us in both cases.
Dana also made all the paperwork easy and communicates promptly on any questions that we have.
Rahul Popuri
14:17 20 Feb 19
I've been working with Property Management Toronto since July of last year when I moved to the US. They helped me find great tenants for my condo and have not had any issues with invoicing, rent collection etc. There were some issues at the beginning when I didn't receive replies to my emails (I guess they were busy at the time) but since then it has been smooth sailing. Dana especially has been very prompt and helpful.
(FYI I am being compensated to post a review. My rating would remain the same regardless)read more
Juliana Aristizabal
20:25 17 Feb 19
Working with Dana and team was the best decision I could have made when leaving Toronto. It gives me peace of mind to know they are there to take immediate care of any and all of my tenant's needs. They are quick to get back to me, and have provided sound advice every time I've needed it.
Trevor Grzybowski
15:33 16 Feb 19
We couldn’t be happier or more satisfied with the entire Property Management T.O. Team! Jerome, Dana and Chris always go that extra mile to ensure their clients are looked after in all expects. Since hiring PMTO to manage our rental units, we haven’t had any stress as they take care of everything and are total pros. Jerome and Chris even helped us find and purchase our current home. Full service all the way and we would recommend them to anyone!read more
Pauline Duhart
02:47 04 Dec 18
Jerome from Property Management Toronto provided exceptional service. When leasing my property, he created a strategy and carefully walked me through the entire process. He promoted my property so that it received great interest, and then found me the perfect tenant. This was the first time I have used a professional service to manage the lease of my property, but it won't be the last. This was so much easier than doing it myself. Thank you Jerome and team!!read more